Role Play Videos

Conversational Skills

Trading Information (Example 1)

Trading Information (Example 2)

Don't be a conversation hog

Don't be an interviewer

Getting too personal at first

Policing

Teasing

Being argumentative

Bragging

Volume control (too loud)

Volume control (too quiet)

Body boundaries (too close)

Body boundaries (too far)

Eye contact (no eye contact)

Eye contact (staring)

Starting Individual Conversations

Starting an individual conversation (risky)

Starting an individual conversation (helpful)

Entering Group Conversations

Entering a group conversation (risky)

Entering a group conversation (helpful)

Exiting Conversations

Exiting when never accepted (risky)

Exiting when never accepted (helpful)

Exiting when initially accepted and then excluded (helpful)

Exiting when fully accepted (risky)

Exiting when fully accepted (helpful)

Electronic Communication

Exchanging contact information (risky)

Exchanging contact information (helpful)

Beginning phone calls (risky)

Beginning phone calls (helpful)

Ending phone calls (risky)

Ending phone calls (helpful)

Leaving voicemail (risky)

Leaving voicemail (helpful)

Appropriate Use of Humor

Giving a courtesy laugh (risky)

Giving a courtesy laugh (helpful)

Pay attention to your humor feedback (laughing with)

Pay attention to your humor feedback (laughing with) 2

Pay attention to your humor feedback (laughing with) 3

Pay attention to your humor feedback (laughing with) 4

Pay attention to your humor feedback (laughing with) 5

Pay attention to your humor feedback (laughing with) 6