How can I learn about our rights as healthcare consumers, and how to pursue legal action if necessary?

My loved one's expenses are not being fully covered by our insurance company, and they have rejected some of our claims. Is there an organization that I can go to where I can learn about our rights as healthcare consumers, and how to pursue legal action if necessary?

Protection and Advocacy, Inc. (PAI) is a nonprofit agency in California that advances the human and legal rights of people with disabilities. PAI, which was founded in 1978, provides services to people with disabilities under both federal and state run programs. PAI is also under a contract with California's Department of Mental Health to operate the Office of Patients' Rights (OPR) which advocates for the rights of people who have psychiatric disability or emotional impairment. PAI's roles include representation of people with disabilities in administrative and judicial proceedings, bringing litigation when a case affects the rights of people with disabilities, educating people about their rights, and providing support and training for people with disabilities. You can contact PAI at (800)776-5747, or at their Los Angeles office at (800)781-4546. Their website is www.pai-ca.org.

 

Other organizations that you can contact are:

  • Printer-friendly version
  • share